Co-Operative Group Case Study

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Hitachi Consulting Selects Vizit for Co-operative Group’s Risk Department Document Viewing

The Challenge

The risk department at Co-operative Group Ltd. scans many documents into an internal database on a regular basis and needed to implement a solution to more effectively handle processes such as claims and incidents. Part of the solution was to save time and effort by implementing a document viewing solution within Microsoft SharePoint so that users can look at insurance documents electronically instead of manually: Enter Vizit.

The Solution

The requirement for a fast and efficient solution for document viewing, indexing, and collaboration led Hitachi Consulting and the Co-operative Group to Atalasoft’s Vizit SharePoint document viewer. Critical records are being indexed and compared to others in the system for consistency and compliancy. As a document solution for Co-operative, Vizit has streamlined this time consuming problem.

Manual document viewing has been a pain for viewing insurance and claims documents,” said Dennis Tsang of Hitachi Consulting, the vendor who helped Co-operative on the selection process, “but Vizit has a nice user interface and key viewing functionality such as side-by-side viewing … this document viewing solution is exactly what Co-operative needed.

Features of Vizit that the Co-operative risk department is using

Side-by-side viewing, Metadata tagging, Viewing multiple pages of multiple formats

Advantages Vizit offered the Co-operative’s risk department

Provided a document viewer which is not standard functionality in MOSS 2007 or WSSv3.

Allowed same documents to be viewed side-by-side (with different pages), Easy setup and installation, Low cost

Vizit is installed on any SharePoint installation and works with it right out of the box. Users can be familiar with SharePoint’s look and feel, and still be able to view, markup, and index documents within SharePoint. Vizit is installed on the SharePoint server and nothing needs to be installed on any of the users’ computers – All document viewing and processing is handled by Vizit and Microsoft SharePoint.

The Future

The project is still under development, but the scanning and indexing piece is a key part of a 1-year SharePoint and workflow implementation project. Essentially, scanned documents will be pushed through into a Vizit-enabled document library where users will open the documents, tag metadata, and view and compare the documents.

Dennis Tsang adds, “We were impressed by the Vizit demos and the low cost.” The team at Atalasoft, producers of Vizit, have worked with Hitachi Consulting as well as the Co-operative group to make sure the solution is working properly and conducted one-on-one training so the vendor and client know the full extent of functionality in Vizit.

About Hitachi Consulting

Hitachi Consulting is the global business and IT consulting company of Hitachi Ltd, with offices in the United States, Europe and Japan. They are recognised as a leader in delivering practical business strategies and technology solutions. With a balanced view of strategy, people, process and technology, they deliver solutions for: Corporate Management, Organisational Effectiveness, Strategic Technology Services, Enterprise Content Management, BI and Performance Management.

Clients benefit from their tradition of transferring knowledge throughout each engagement, and value their responsiveness, flexibility and authentic desire to help them meet, and often exceed their goals.